Why Does Customer Service Go Bad?

Why does customer service go bad? Scott’s brief video explores some common management misconceptions about what it takes to deliver exceptional service. http://bit.ly/whyservicegoesbad

Explore posts in the same categories: Business, business trainer, Customer Service, Management

This entry was posted on November 5, 2010 at 9:13 am and is filed under Business, business trainer, Customer Service, Management. You can subscribe via RSS 2.0 feed to this post's comments. You can comment below, or link to this permanent URL from your own site.

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Scott Brown